U.B. Global School ("we", "our", or "us") respects your privacy and is committed to protecting the personal information of students, parents/guardians, staff, visitors, and other users who interact with our school and its services.

This Privacy Policy explains how U.B. Global School collects, uses, stores, and protects personal information when you visit our website, use our school management services, or communicate with us through WhatsApp and other communication channels.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Student's name
• Parent/guardian's name
• Contact number
• Email address
• Residential address
• Date of birth
• Admission and enrollment information
• Class, section, roll number, and academic information
• Attendance information
• Examination and result information
• Fee and payment-related information

Communication Information

When you contact U.B. Global School through WhatsApp, telephone, email, website forms, or other communication channels, we may collect:

• Your name
• Phone number
• WhatsApp account information
• Messages and communications sent to us
• Information contained in documents or files that you voluntarily send to us

Technical Information

When you use our website or online services, we may automatically receive certain technical information, such as:

• IP address
• Browser type
• Device information
• Operating system
• Date and time of access
• Website usage information

2. How We Use Your Information

We may use personal information for legitimate school and administrative purposes, including:

• Processing student admissions and registrations
• Managing student records
• Maintaining attendance records
• Managing examinations and academic results
• Managing school fees and payments
• Communicating with parents, guardians, students, and staff
• Sending important school announcements and notifications
• Responding to enquiries and requests
• Providing information about school activities and events
• Sending WhatsApp notifications and messages when appropriate
• Providing customer/support services
• Maintaining and improving our website and school management systems
• Protecting the security of our systems
• Complying with applicable legal and regulatory requirements

3. WhatsApp Communication

U.B. Global School may use the WhatsApp Business Platform provided by Meta to communicate with parents, guardians, students, staff, or other authorized contacts.

WhatsApp may be used for purposes such as:

• Admission-related communication
• School announcements
• Attendance notifications
• Examination and result notifications
• Fee reminders and confirmations
• Event and activity information
• Important administrative notices
• Responses to enquiries and support requests

When you communicate with us through WhatsApp, your communication is processed through WhatsApp/Meta's services. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policies.

We will not use WhatsApp communication to send unrelated promotional messages without an appropriate basis or permission where required by applicable law.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers and technology providers when necessary to operate our school services, such as:

• Website and hosting providers
• School management software providers
• Payment service providers
• Communication service providers
• WhatsApp/Meta, where WhatsApp services are used
• IT and security service providers
• Government authorities or law-enforcement agencies where required by law

We only share information when reasonably necessary for the relevant purpose, to provide our services, protect our systems, or comply with legal obligations.

5. Data Security

We take reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no internet-based system can be guaranteed to be completely secure.

6. Children's Information

U.B. Global School may collect and maintain information relating to students, including children, as necessary for educational and administrative purposes.

Where required, information relating to students may be provided or managed by their parents, guardians, or authorized school personnel.

We do not knowingly use children's personal information for unrelated commercial purposes.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide educational and administrative services
• Maintain school records
• Meet accounting and legal requirements
• Resolve disputes
• Maintain security and prevent fraud
• Fulfill other legitimate school purposes

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

8. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Ask questions about how your information is being used
• Withdraw consent where processing is based on consent
• Request information about our data practices

Some information may need to be retained where required by law or for legitimate school purposes.

9. WhatsApp Opt-Out

If you no longer wish to receive non-essential WhatsApp communications from U.B. Global School, you may contact us and request that such communications be stopped, where applicable.

Important administrative or legally required communications may still need to be provided through appropriate channels.

10. Third-Party Services

Our website and services may use third-party services, including communication, hosting, analytics, payment, authentication, and other technology providers.

These providers may process information according to their own privacy policies and applicable terms.

For WhatsApp communications, WhatsApp/Meta may process information according to their applicable policies and terms.

11. Cookies

Our website may use cookies or similar technologies to provide essential functionality, improve user experience, maintain security, and understand website usage.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.